You have the right to:
- Quality health care.
- Respect, consideration and dignity.
- Be treated without discrimination because of age, ancestry, color, disability or handicap, national origin, race, religious creed, veteran’s status, sex, sexual orientation or gender identity. veteran’s status.
- Request a specific health care provider at University Health Services and to change primary or specialty providers. The UHS clinician staff includes physicians, nurse practitioners, and physician assistants. All UHS physicians are board-eligible or board-certified in a primary care specialty. A certified registered nurse practitioner (CRNP) is a registered nurse (RN) who has advanced education and clinical training in a health care specialty area. A physician assistant (PA) is a health care professional licensed to practice medicine with physician supervision.
- Participate in decisions concerning your health care except in the rare circumstance when your participation is against the best medical practice and therefore is potentially harmful to you.
- Accurate information concerning diagnosis, treatment, and prognosis of an illness or health-related condition.
- A second opinion.
- Privacy during medical care.
- Confidentiality of your medical record and all communications with staff and volunteers.
- Approve or refuse release of information to the fullest extent provided by law.
- Refuse recommendations for medical care.
- Refuse to participate in any research.
- Provide an advance directive such as a living will or medical power of attorney to UHS as required by state or federal law and regulations.
- Bring forward suggestions or grievances about University Health Services and the right to receive a personal response to your communication.
Grievances may be made directly to the UHS Assistant Director:
502B Student Health Center
814.863.2058 or NYL1ATpsu.edu.
“How Was Your Visit” confidential comment forms and collection boxes are located in reception areas of the Student Health Center. The form is also available online.
You have the responsibility to:
- Arrive as scheduled for appointments and to notify University Health Services in advance in case of canceled appointments.
- Provide full information about your illness or health problem and any medication including over-the-counter products and dietary supplements and any allergies or sensitivities to ensure proper evaluation and treatment.
- Inform your provider about any living will, medical power of attorney or other directive that could affect your care.
- Ask sufficient questions to ensure understanding of your illness or problem, as well as your provider’s recommendations for continuing care.
- Be respectful of health care providers and staff as well as other patients.
- Either carry out treatment, discharge instructions and education recommendations, or accept responsibility for the outcome.
- Become informed, through available printed and/or electronic material and/or discussion with Health Service staff, about the scope of basic services offered, their cost and the necessity for additional medical insurance.
- Communicate with your health care provider if your condition does not follow the expected course.
- Make payment or arrangement for payment of services.
- Maintain a healthy life-style.